Select brand, category or collection.
Select brand or category to shop from and a product collection page will show.
e.g. this is what you'll see when you select the 'Sowairina by Vivo Brand/Collection'.
Select a product you're interested in to view more photos, colour options and size options available.
Once you have selected a product, you will be able to see the colour variations and sizes available.
You can 'Add to cart' and continue shopping or you can buy directly by clicking 'Buy it Now'
Once you've added your items to the cart, you can add the quantities of. each item you want then add some notes for the order if needed.
Once you are satisfied you click the 'I agree with terms and conditions' check box and then proceed to 'Checkout'.
On this page, you will be required to add your contact details and an address.
If you had previously shopped with us, You can log in to retrieve your account.
Shipping/ Delivery Options
On this page you will be required to choose a delivery option.
You can choose
1. Free Delivery to a store near you! (A customer service agent will be in touch to find the store)
2. Next Day Delivery (Within Nairobi)
3. Next Day Delivery (Outside Nairobi)
On this page you can choose your payment modes from the options provided.
1. Pesapal(Credit/Debit Card) or Mobile Money via an M-PESA Paybill.
2. Cash on Delivery(COD)
If you have a discount code you can use it here.
once you are done choose your shipping adress, you can use the one you entered as your address or use a different address.
Once you are done click 'Complete order' to finish your purchase'.
You will then receive an email with your order summary.
Once you complete order you will get to this summary page, here you can enter your number and get the option to receive updates via text to your phone or continue shopping.
Order Summary on Email
Once you complete your order, check the inbox of the email you entered and you should see an email like this with your order summary.
Now sit back and relax as you wait for your order, However you can still continue to shop.
Order Via WhatsApp
You can click the Order via WhatsApp button on the bottom of the page and one of our customer representatives will reach out to you and assist you in the entire process.